Printing Issues

What should I do if I'm having problems printing from Internet Explorer 8 (IE8)?

Note: Use the Print option from the File menu (select File > Print....) instead of clicking on the printer icon located in the menu.

For Internet Explorer 8 users experiencing printing issues, do the following before printing:

  1. Disable the Shrink-to-Fit option.

    1. In Internet Explorer, on the File menu, click Page Setup...

    2. Clear the "Enable Shrink-to-Fit check box, and click OK.

  2. Adjust the offset settings, if necessary.


Note: if for some reason these changes do not take affect the next time you open IE 8 to open PointClickCare, repeat the steps above but ensure there are no other browser windows open at the time.